Privacy Policy

Overview

Double K Solutions LLC ("Double K Solutions," "we," "us," or "our") operates the website at doubleksolutions.com (the "Site"). This policy describes what personal information we collect through this Site, how we use it, and how we protect it. We keep it simple because our Site is simple: it's a brochure site with a contact form. We don't sell products online, we don't run user accounts, and we don't sell your data.

Information We Collect

We only collect information you voluntarily provide through our contact form. That includes:

• Name — your first and last name
• Company — the name of your organization
• Email address — used to send you a confirmation and follow up with you
• Phone number — optional; used only if you prefer a phone call
• Service interest — which of our service areas you selected, if any
• Message — whatever you wrote in the message field

We do not collect payment information, create user accounts, or track behavior beyond basic analytics (see Analytics section below).

How We Use Your Information

Information submitted through the contact form is used exclusively to:

• Respond to your inquiry
• Schedule and conduct a discovery call if requested
• Follow up on a potential consulting engagement

We do not add you to mailing lists without explicit consent. We do not use your contact information for marketing to third parties.

Email Delivery

When you submit our contact form, your information is transmitted via Resend (resend.com), a transactional email service. Resend processes your email address and message content solely to deliver the confirmation email to you and the inquiry notification to us. Resend's own privacy policy governs their data handling.

Analytics

We may use Google Analytics to understand general traffic patterns — pages visited, geographic region, device type. Google Analytics collects data in aggregate and does not identify individual visitors to us. You can opt out of Google Analytics tracking via the Google Analytics opt-out browser add-on.

Cookies

This Site uses minimal cookies:

• Session cookie — set by Laravel to maintain form state (e.g., flash messages after form submission). This cookie expires when you close your browser.
• Analytics cookies — set by Google Analytics if enabled, used to track aggregate site usage. These are third-party cookies subject to Google's privacy policy.

We do not use advertising cookies, retargeting pixels, or any cookie-based tracking for marketing purposes.

Data Retention

Contact form submissions are retained in our email inbox for as long as is necessary to manage our client relationships and business correspondence. We do not store form submissions in a separate database beyond what is required for email delivery.

Third-Party Sharing

We do not sell, trade, or rent your personal information to any third party. We share data only with service providers necessary to operate this Site (Resend for email delivery, Google for analytics), and only to the extent required to provide those services.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the Site after changes constitutes acceptance of the updated policy.